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Privacy Policy

This Privacy Policy describes how A To Z Science Limited (trading as Physics.Academy) ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you access or use our online learning management system (LMS), website, and related services (the "Platform"). By using the Platform, you agree to the practices described in this policy.

1. Information We Collect

  • Account Information: Name, email address, password, profile photo, and other details you provide when registering, booking lessons, or updating your profile.
  • Usage Data: Information about your activity on the Platform, including pages visited, features used, lesson attendance, progress, and session activity.
  • Payment Information: Payment details are collected and processed by A To Z Science Limited and our third-party payment providers. We do not store your full payment card information.
  • Communications: Records of your communications with us, including support requests, feedback, and messages exchanged with tutors or staff.
  • Device and Technical Data: IP address, browser type, device information, operating system, and cookies or similar technologies.
  • User-Generated Content: Submissions such as assignments, messages, forum posts, or uploaded files.

2. How We Use Your Information

  • To provide, operate, and improve the Platform and our services.
  • To process bookings, payments, and deliver lessons and educational content.
  • To communicate with you about your account, bookings, updates, support, and Platform news.
  • To personalize your experience, recommend relevant content, and track your learning progress.
  • To ensure the security, integrity, and proper functioning of the Platform.
  • To comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.
  • To conduct analytics, research, and service improvement.

3. How We Share Your Information

  • With trusted third-party service providers (such as payment processors, hosting, analytics, communication tools, and learning technology partners) who assist us in operating the Platform.
  • With tutors, instructors, or staff as necessary to deliver lessons, provide support, and monitor progress.
  • With other users, if you participate in forums, group lessons, or collaborative features (your name and profile may be visible to other participants).
  • With authorities or legal entities if required by law, regulation, or to protect our rights, users, or the public.
  • In connection with a business transfer, merger, or acquisition, subject to confidentiality obligations.
  • We do not sell or rent your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your experience, analyze usage, remember your preferences, and deliver relevant content.
  • You can control cookies through your browser settings, but disabling them may affect Platform functionality.
  • Some third-party services integrated with the Platform may also use cookies or tracking technologies; their use is governed by their own privacy policies.

5. Data Security

  • We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
  • No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
  • Access to your data is restricted to authorized staff and service providers who need it to perform their duties.

6. Data Retention

  • We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
  • You may request deletion of your account and data by contacting us (see Contact section). Some data may be retained as required by law or for legitimate business purposes.

7. Your Rights

  • You have the right to access, correct, update, or delete your personal information, subject to certain limitations.
  • You may object to or restrict certain processing of your data, or request data portability where applicable.
  • To exercise your rights, please contact us at the email below. We may need to verify your identity before fulfilling your request.

8. Children's Privacy

  • The Platform is not intended for children under 16 without parental or guardian consent.
  • If we learn that we have collected personal information from a child under 16 without consent, we will take steps to delete it promptly.
  • Parents or guardians may contact us to review, update, or delete their child's information.

9. International Data Transfers

  • Your information may be transferred to and processed in countries outside your own, where data protection laws may differ.
  • We take steps to ensure appropriate safeguards are in place for such transfers, such as standard contractual clauses or other legal mechanisms.

10. Third-Party Links and Services

  • The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.
  • Your use of third-party services is subject to their own privacy policies and terms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the Platform constitutes acceptance of the updated policy.

12. Contact

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at contact@physics.academy.
Physics.Academy is a trading name of A To Z Science Limited.